In Turkey?

Problem:

Your pc uses the Turkish language and MerlinXL is not working correctly.

Issue:

The Turkish character set conflicts with the Metadata xml file extracted from HFM. The Microsoft xml interpreter cannot read the metadata xml file correctly when it loads into Excel

Solution:

In Control Panel | Regional Settings  change your pc Language to  English and reboot the pc.

We are looking into ways to get around this issue and we apologise for the inconvenience.