Problem:
Your pc uses the Turkish language and MerlinXL is not working correctly.
Issue:
The Turkish character set conflicts with the Metadata xml file extracted from HFM. The Microsoft xml interpreter cannot read the metadata xml file correctly when it loads into Excel
Solution:
In Control Panel | Regional Settings change your pc Language to English and reboot the pc.
We are looking into ways to get around this issue and we apologise for the inconvenience.