Answer:
There have been 2 Microsoft Security updates that have caused problems with Excel.
The steps we have found to fix the problems casued by these Security Updates are:
1. If Excel 2007 run the Excel Diagnostics
Ensure Excel is closed before steps 2 & 3
2. Remove the *.exd files (temp files that handle controls)
1. Open a command prompt (DOS Window) with admin rights (right-click – Run As Administrator)
2. Navigate to the Documents and Settings folder C:\Documents and Settings> (C:\Users on Windows 7)
3. Enter the following: C:\Documents and Settings> del/S/A:H/A:-H *.exd (and press enter)
3. Reregister the MSCOMCTL.OCX file
1. Open the Command Prompt (DOS Window) with admin rights (right-click – Run As Administrator)
2. Type regsvr32.exe /u C:\Windows\System32\MSCOMCTL.OCX
3. Then Type regsvr32.exe C:\Windows\System32\MSCOMCTL.OCX
If this does not fix the issue please contact support@merlinxl.com
