Deployment and Application do not have matching security zones

Error Message when clicking on the VSTO Deployment and Application do not have matching security zones Answer: You will get this error message if you opened the MerlinXL webpage using Chrome or Firefox. You MUST open the MerlinXL webpage using Internet Explorer. If you switch to Internet Explorer and you...

Access is denied

Symptoms: When clicking on the vsto install link Answer 1. Log on to the pc as an administrator 2. Locate the file UsrClass.dat  in C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Windows 3. Rename the file UsrClass.dat to UsrClassOld.dat (effectively deleting but with a backup) 4. Log on with your usual username. 5....

There was an error during installation – Location is not trusted

Symptoms When selecting the vsto installation link you get the following error message Cause The location of the MerlinXL webservice needs to be added to the trusted locations of your browser. Answer Solution 1 1. Open a web browser 2. Select Tools | Internet Options 3. Select the Security tab...